This Privacy Policy describes how AppMind Ltd. ("we", "us", or "our") collects, uses, and protects your information when you use the HabeshaLink mobile application (the "App" or "Service"). We are committed to protecting your privacy and handling your data transparently and responsibly.
1. Information We Collect
1.1 Account Information
When you create an account, we collect your name and email address. This information is used solely to identify your account and provide the Service. We do not collect your phone number or physical address.
1.2 AI Feature Inputs
When you use the letter writer or CV generator, you provide personal details such as your name, address, and employment history. This information is transmitted to our AI provider (Google) to generate your document and is not stored on our servers beyond what is necessary to deliver the result.
1.3 Document Uploads
Documents you upload for translation are processed in real time and are not stored on our servers. The content is transmitted to Google's AI infrastructure for processing and is discarded immediately after translation is returned. You should not upload documents containing highly sensitive personal or financial information.
1.4 Purchase and Credit Data
We store your credit balance and transaction history in our database (Firebase Firestore). We do not collect or store payment card details. All payment processing is handled directly by Apple App Store or Google Play, and we never have access to your payment information.
1.5 Usage Data
We may automatically collect information about how you use the App, including device type, operating system version, actions taken within the App, and crash reports. This data is used to maintain and improve the Service.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Deliver AI-generated letters, CVs, and translations
- Process and verify in-app purchases and manage your credit balance
- Maintain, improve, and secure the Service
- Respond to your support requests
- Comply with legal obligations
We do not use your data for advertising purposes. We do not sell your personal data to any third party.
3. Third-Party Service Providers
We work with the following third-party providers to operate the Service:
- Firebase (Google): Authentication, database storage, and app hosting
- Google AI (Gemini via Genkit): Powers letter generation, CV generation, and document translation
- Apple App Store / Google Play: In-app purchase processing
- Kiwi.com: Flight search results (users are redirected to Kiwi.com to complete searches)
Each of these providers operates under their own privacy policies and data processing agreements. We ensure that providers processing personal data on our behalf are contractually obligated to protect that data.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Your data is stored securely within Google's Firebase infrastructure, which operates under industry-standard security certifications. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your account data for as long as your account is active or as needed to provide the Service. Document uploads processed by the AI translator are not retained after the translation is delivered. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Under applicable data protection law (including UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing of your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at support@appmind.app. We will respond within 30 days.
7. Children's Privacy
The Service is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or by email. The date at the top of this page reflects when the Policy was last updated. Continued use of the Service after changes are posted constitutes your acceptance of the revised Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: support@appmind.app